Today, Miles & More announced that you can now earn both Points and Qualifying Points when you offset the CO₂ emissions of your flights. Sounds great on paper. In practice? Well, let’s just say: the system seems allergic to actually working. Neither the app nor the website managed to get me through the process without breaking.
But hey, Miles & More bugs aren’t exactly rare. It sometimes feels like their IT department’s motto is: “Ship it first, test it later – if ever.” So, here’s a little highlight reel of the situation shortly after go-live.
Miles & More Points for CO₂ Offsetting
So you click through the newsletter or the Miles & More site, pick the flight(s) you’d like to offset, and… voilà:
If you stubbornly try again, you’ll be told that the flight is already offset. (It isn’t.) I even tried switching the language, hoping that maybe the German version was just broken. Spoiler: the English version was broken too.
Update as of 26.09.: The problem seems to be resolved. For all who tried it out yesterday, you may beed to delete your browser cache or try in an incognito browser window.
Uptrip Collections not redeemable with NFTs
In September, Miles & More released another round of (cool!) Uptrip collections. This time, some of them even offered status points as rewards.
However, anyone hoping to complete a collection using their Uptrip NFT cards was quickly disappointed. Even a week later, the collections still couldn’t be redeemed. Uptrip promised that a fix would be available by the end of the week. (We’ll see about that.)
Update: As of Saturday, 27th of September, collections with NFTs can be redeemed again.
Uptrip Cards Disappearing After Failed Trades
One particularly frustrating bug on the Uptrip marketplace: if you try to accept a trade offer, hand over your card, and start the payment process, you might end up losing your card entirely – without ever completing the trade. If another user happens to click a fraction of a second before you, the card is gone.
Conclusion: Miles & More – Uptrip Glitches
These are just a few examples where Miles & More (and Lufthansa by extension) really fail to shine. The errors are avoidable, yet they keep dragging the user experience down, again and again—for no good reason. Honestly, this could be done so much better.
